Delivery & Disposal

Free, Fast delivery – it’s a dream come true!

We offer good old fashioned service without you having to pay extra for it.

We deliver within a 25 miles radius of King’s Lynn and Wisbech FREE of charge. However we can arrange delivery out of this area for a delivery charge to be confirmed when you choose your bed/mattress.

Our delivery crew are very conscientious and hard working. You really can put your feet up with a cuppa and leave it all to us. We deliver your new bed/mattress to your bedroom not just your door, even allowing time for you to hoover underneath before the new one goes in!

All divan beds are assembled FREE of charge with a small assembly charge* for bed frames. We’ll take your old bed/mattress and all the rubbish away FREE of charge as well, leaving you with your comfy new bed.

*Assembly Charges Divan beds – FREE of charge Single pine/metal frames – £15 Double/ king size frames – £20 Bunk Beds £30 Guest bed Frames £20

norfolk-bed-delivery

Will I be given a delivery time?

We will arrange a delivery day which suits you and you will given a morning or afternoon slot. We are unable to give exact delivery times, however our team are able to contact you up to 30 minutes before if required. If you have provided us with a mobile number please ensure you are contactable. 

If we are unable to contact you by phone as requested we cannot guarantee delivery as arranged.

 

Will you take my bed upstairs?

Yes we will, please make sure all stairs and walkways are free from any obstruction. 

 

What happens if my goods don't fit up the stairs or in my room?

It is your responsibility to make sure that the products you have ordered will fit up your stairs or in the room of your choice. If we deliver and the goods will not fit up your stairs the goods can be returned. However a 50% charge will apply. Please not this does not apply to any special orders where we regret no refund can be given. 

 

What happens if I'm not in when you deliver?

If our delivery team arrive at your address and no one is at the property we will try to contact you. Our delivery team is unable to wait more than 15 minutes. We will then arrange to re-delivery (not guaranteed the same day) and a minimum charge of £20 will apply to then re-deliver.

 

Will you put my bed together?

All divan beds are assembled free of charge. Bed frames are delivered flat packed and require self-assembly - we can assemble bed frames at a charge, please call for details. If you require assembly this must be arranged and paid for before delivery.

 

Will you dispose of my old bed?

We dispose of "like for like" items FREE of charge. Please make us aware before delivery if you would like us to dispose of something different to which you are ordering - as there may be a charge for this. Please note the following:

  • Do not leave old goods outside.
  • Our delivery team can refuse to take wet or soiled goods
  • All bed frames, bunk beds, mid-sleepers etc must be dis-mantled with all screws removed before we can dispose of them. This must be done before delivery.
  • The items we are disposing of must be at the same address we are delivering to. We may be able to arrange collection from another local address for a charge  - please ask for details.